The purpose of this Privacy Policy (hereinafter referred to as “Policy”) is to inform users about the information that may be collected by (hereinafter referred to as “the Company”, “we”, “our”) when visiting our website dea13.matcha-sllim.cc (hereinafter referred to as “this Site” or “our Site”), how such information will be used by us, with whom such information may be shared, your choices regarding the collection, use, and distribution of such information, your ability to edit, update, correct or delete such information, and the security procedures we implement to protect your privacy.

We make every necessary effort to ensure that the processing of your personal data complies with the standards of the EU General Data Protection Regulation 2016/679 of the European Parliament and Council of 27 April 2016.

If you do not agree with all the terms and conditions of this Policy, please do not use our site.

Information Collection

On various occasions, you may be asked for certain types of personal information:

• Your name;
• Telephone number;
• Email address;
• Delivery address.

We expect you to provide this information. However, if you do not wish to disclose your personal information to us, please do not submit it. This means that we will not be able to provide you with the service you requested. By submitting your personal information on our Site, you agree and consent to our collection, processing, use, storage, and disclosure of your personal data.

We may also collect non-personally identifiable information when you visit the Site (e.g., IP address, browser type, domain name, date and time of visits, pages viewed, time spent on our Site, etc.). This information is collected and analyzed in aggregate form to improve the operation and content of the Site. More information can be found in the Cookies section of this Policy.

We may expand the list of personal information we request by amending this Policy.

Use of Information

We use the information you provide for a variety of purposes:

• To fulfill your request/order on our Site;
• To understand and respond to your needs and preferences;
• To develop new service and product offerings and improve existing ones;
• To monitor and analyze trends, statistics, usage, and activities related to our Site;
• For marketing purposes (adding you to our email subscription list, sending you promotional materials, offers through email advertising, direct email marketing campaigns, online banner advertising, etc.);
• To comply with legal and regulatory requirements.

Non-personally identifiable information may be used to analyze trends and statistics, improve the operation of the Site, and serve content and advertisements.

Processing

We will process your personal data legally and fairly and will not use it beyond the purposes we have informed you of. As far as possible, we will ensure that all your personal data is accurate and up-to-date. The processing of personal data will be carried out in the following lifecycle (collection, systematization, accumulation, storage, updating (updating, modification, use, distribution), including transfer), anonymization, blocking, destruction of personal data.

Storage of Personal Data

The data provided to us is stored in secure locations within the EU in accordance with the applicable laws of the individual’s jurisdiction. We take reasonable precautions to ensure that the personal information we collect about you remains accurate, current, and secure.

Unfortunately, no data transmission over the Internet is guaranteed to be 100% secure, and although we strive to protect your personal information, we cannot guarantee its complete security. We will not be responsible for any loss you or anyone else may suffer as a result of a privacy breach in relation to your use of the Site or any information you transmit to the Site. We also assume no responsibility for data you submit or receive from us via the Internet or for any unauthorized access or use of such information.

We also cannot and do not guarantee that the information you communicate to us or we send to you will be received or that it will not be altered, before or after its transmission to us. You agree not to hold us or our employees, directors, officers, consultants, advisors, shareholders, suppliers, service providers, parent companies, subsidiaries, affiliates, agents, representatives, predecessors, successors, and assigns (collectively, “our Parties”), whether past, present, or future, liable for any damages or losses of any kind incurred as a result of any misappropriation, interception, modification, deletion, destruction, or use of information provided through our Site.

We will store your personal data for 2 years.

Transfer of Personal Data

We will only transmit your personal data to the seller who distributes the product you requested while using our site. The seller may share your information with third parties and individuals related to the fulfillment of the order (i.e., “call center,” courier services).

Disclosure of Personal Data

We may disclose information we collect about you if we have reason to believe that:

• It is necessary to identify, contact, or take legal action against persons or entities that may be causing harm to you, us, or others;
• It is necessary due to an official investigation by government authorities;
• It is necessary to ensure compliance with the law or legal process requirements that concern us;
• The law requires it.

Access or Correction of Your Information

You may correct, update, or modify your personal data that you have provided to us by sending us an email.

Additionally, you may request that we delete your personal data from our database. Upon your request by email to cease processing your personal data, we will stop processing your personal data. Our contact information is provided below. We will use commercially reasonable efforts to fulfill all such requests.

You may also opt-out of receiving promotional communications from us at any time by following the instructions in those communications. If you opt-out, we may still send you non-promotional communications, such as technical notices, support notifications, or administrative notifications about changes to this Policy.

You also have other rights provided by data protection law, including, but not limited to, requesting access and having free access to your personal data that has been subject to processing; being aware of changes made to the terms of this Policy efficiently before implementing new changes or otherwise, the new policy of information processing; having easy access to the text of this Policy and its amendments, etc.

If you have any request, complaint, or demand to us regarding the processing of your personal data by us, please send them to our contact email from your contact email, which was indicated by you on our site. Your email should contain:

• Your name and other personal data provided by you on our site to help us identify you;
• Description of the facts giving rise to the request, complaint, or demand and the intended purpose (update, correction, or deletion, or fulfillment of duties).

We consider all your requests within 14 days. Before responding to the complaint, the company will verify your identity and find your personal data in our database. If the complaint or information provided is incomplete, we will request additional information to proceed with your identification, and this must be provided by you within 5 days after receiving the complaint to remedy the deficiencies. If you do not submit the necessary documentation or information within 5 days from the date of the initial complaint, it will be considered that you have waived the complaint. Once your request is received with complete information, the 14-day period will start again. When it is not possible to respond to your request within that period, we will inform you of the reasons for the delay and the date on which your request will be addressed, which in no case will exceed 30 days after the expiration of the first period.

Cookies

A cookie is a small piece of data sent from a website and stored on your computer by your browser while you are browsing. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

Our Site uses cookies to distinguish you from other users of our Sites. This helps us provide you with a good experience when you browse our Site, track your online browsing habits on the Internet, allow us to target advertising that may be of interest to you, and also allow us to improve our Site.

Through cookies, we may obtain your IP address, your location, your browser type, domain name, date and time of visits, pages viewed, time spent on our Site, etc.

Most browsers are preset to accept cookies. You may choose to disable cookies (please refer to your browser’s help menu).

Third-Party Links

The Site may contain links to websites operated and maintained by third parties, over which we have no control. Any information you provide to third-party websites will be governed by the terms of each site’s privacy policy, and we encourage you to investigate and ask questions before disclosing any information to third-party site operators. We are not responsible in any way for the content, actions, or policies of third-party sites. The inclusion of third-party sites on our Site does not constitute an endorsement of the content, actions, or policies of those sites. Please review those third parties’ policies before submitting any personal data to those sites.

Children’s Protection

The Site is a general audience site that is designed or directed to people at least 18 years of age. We do not knowingly collect, use, or disclose personal data from children under 18 years of age. If, however, we become aware that personal data related to children under 18 years of age has been collected on the Site, we will use reasonable efforts to delete it from our records immediately.

Modifications to the Policy

This Policy may be changed periodically. We reserve the right to alter this Privacy Policy at any time. Any changes to this Policy will take effect immediately upon the publication of the latest version on our site. We will inform you by email about changes that may relate to the purposes of personal data processing, storage terms, receipt of personal data, and any other significant changes to this Policy. If you disagree with these changes to our Policy, please stop using the Site after the online publication of such changes and withdraw your consent to our processing of personal data. By using the Site after the publication of changes to this Policy, you agree to the same.

Questions or Comments or How to Contact Us

If you have any questions about this Policy, please contact us at support@shop-feedback.com.

This Privacy Policy has been in effect since May 25, 2018.